Course Duration: 30 hrs
we provied Sales force CRM Training class room and online training at united global soft
Cloud Computing Fundamentals
- Introduction to the Cloud Computing
- Evolution of Cloud Computing
- Comparisons with other computing techniques fetchers
- Key characteristics of cloud computing
- Advantages/Disadvantages
- Classification of Cloud Computing
- SAAS (Software as a service)
- PAAS (Platform as a service)
- IAAS (Infrastructure as a service
- Public Cloud
- Private Cloud
- Hybrid Cloud
Sales Force CRM Concepts
- What is CRM?
- How CRM can help?
- Sales force CRM Navigation terminology
- Compare Salesforce.com CRM with other CRM products
- Customization in sales force .com CRM
- Introduction to sales force CRM Setup tool
- Personal Setup
- App Setup
- Admin Setup
Salesforce.Com Cloud Overview
- Sales Cloud
- Service Cloud
- Collaboration Cloud
Project development life cycle
Sales force editions
Apex data loader
Organization Administration
- Set your organization’s language & locale
- Manage currency
Customization
- Create custom profiles & custom fields
- Define dependent pick list
- Customize lookup fields
- Customize validation & formulas
- Customize page layouts
- Customize standard related lists
- Use field-level security
Workflow
- Define workflow
- Set up workflow rules
- Set up workflow tasks & alerts
Workflow Approvals
- Plan approvals using workflow
- Use the approval wizard – standard vs. jump start
- Create workflow approvals
- Create & Manager Users
- Set organization-wide defaults
- Learn about record accessed
- Create the role hierarchy
- Learn about role transfer & mass Transfer functionality
- Profiles, Login History
Data Utilities
- Importing overview
- Learn about import solutions & Custom Object records using the data loader
- User mass delete
Extending Salesforce CRM
- Learn about custom objects
- Learn about custom tabs
- Learn about custom web tabs
The Appexchnage
- The AppExchange
- Install an app
- Delete an app
Visual Force
- Introduction and Tools
- Purpose of Visualfoce
- MVC Architecture
Controllers
- Variables and Formulas
- Standard Controllers and Standard List Controllers
- Custom Controllers and Controller Extensions
- Using static resources and custom components
- Styling VF pages
- Overriding buttons, links and tabs with VF
- Using JavaScript in VF Pages
- Advanced examples
APEX
- Introduction to Apex
- Pupose of Apex
Apex Fundamentals
- Collections
- Loops
Apex Scheduling
Objects and the Database
- What is an sObject
- SOQL and SOSL Queries
REAL TIME ROLES IN CLOUD COMPUTING:
1. SALESFORCE ADMINISTRATOR
2. SALESFORCE DEVELOPER
(so YOU can apply for job as a ADMINISTRATOR or DEVELOPER if you finish COURSE here, no worry WE LL MAKE CV WITH PROJECTS, MOCKINTERVIEWS)1.Salesforce Administrator
- CRM Overview & SaaS
- Salesforce Applications (Marketing, Sales, Service) Overview
- Configuration Basics Overview
i. Application Elements Overview (Tabs, App, Links, HomePage Component)
ii. Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields, Buttons etc)
iii. Workflow Rules Overview
- Personal Customization (Password Reset, Login Access, Calendar Sharing etc)
- System Administration
i. Roles
ii. Profiles
iii. User Setup
iv. Login History
v. Queues vi.Groups
- Advanced System Administration (Security Controls)
i. OWD
ii. Sharing Settings
iii. Password Policies
iv. Audit Trail
v. Communication Templates
vi.Data Loader
vii. Mass Update/Transfer Records
viii. Storage Usage
ix. Monitoring Logs & Jobs
x. Concluding Session with Q&A
2. Salesforce Developer - Configuration Track
- CRM Overview
- Salesforce Architecture (SaaS, PaaS, On Demand)
- Salesforce Applications (Marketing, Sales, Service) Overview
- Advanced Configuration
i. Application Elements (Tabs, App, Links, HomePage Component)
ii. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship fields, Lookup Master Detail, Cross Object, reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
iii. Workflow Rules & Approval Processes
iv. Time Dependent Workflows
- Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)
- System Administration Basics
i. User Setup
ii. Login History
iii. Queues
iv. Groups
- Apex Development Basics
i. Apex Classes
ii. Apex Triggers
iii. VF Pages
- Concluding Session with Q&A
3. Salesforce Developer - Customization Track
- CRM Overview
- Salesforce Architecture (SaaS, PaaS, On Demand)
- Advanced Configuration
i. Application Elements ( Tabs, App, Links, HomePage Component )
ii. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object Reference, Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
iii. Workflow Rules & Approval Processes
iv. Time Dependent Workflows
- Personal Customization ( Password Reset, Security Token Login Access, Calendar Sharing etc )
- Apex Development Building Blocks
i. Apex Classes
ii. VF Pages
iii. Apex Trigger
iv. SOQL
v. SOSL
vi. Debugging
vii. System Log
- Apex API Programming
i. SOQL & SOSL
ii. Batch Apex
iii. Writing Apex Classes as Web Services
iv. Email API
- Visual Force Programming
i. SOQL & SOSL
ii. Standard Controller
iii. Custom Controller
iv. List Controller
v. Controller Extensions
- Apex Triggers
i. Trigger EventsIf you want to know more about Salesforce CRM Training do not hesitate to call +91-9393 002 123 or mail us on info@unitedglobalsoft.com
ii. Design Pattern
iii. Bulk Trigger